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Implementasi Customer Relationship Management pada Industri Pendidikan: Studi Kasus Pada Akademi Pariwisata

Persaingan pada industri pendidikan semakin terasa, sehingga diberlakukan pengelolaan terhadap customer relationship. Paradigma dan cara berpikir industri pendidikan tidak lagi didominasi pada bagaimana mendapatkan siswa didik baru, tetapi berkembang kepada bagaimana mempertahankan pelanggan lama. Menelaah fenomena masalah pada industri pendidikan maka dilakukan penelitian terkait hubungan customer relationship management dan customer lifetime value. Penelitian dilakukan pada… Continue reading Implementasi Customer Relationship Management pada Industri Pendidikan: Studi Kasus Pada Akademi Pariwisata

Total Phenolic Content and Antioxidant Activity of Different Extracts of Cordia sebestena L. Leaves

Background: Cordia sebestena L. (Boraginaceae) wildly planted in Jakarta, Indonesia. The secondary metabolites of plants have biological and pharmacological activities, such as antioxidant. The antioxidant activity of plants might be due to their phenolic compounds. Objective: To determine the total phenolic content and evaluate the antioxidant activity of C. sebestena leaves extracts (n-hexane, dichloromethane, ethyl… Continue reading Total Phenolic Content and Antioxidant Activity of Different Extracts of Cordia sebestena L. Leaves